never do 5 stars for anything or anyone, but Kim Rosser without a doubt you totally deserve these golden stars. Such a pleasure to be greeted with a welcoming and bubbly smile, turning our morning into a calm and relaxing atmosphere as my partner and I separate from our Tenancy Agreement. A delicate and sensitive situation with care, warmth, a touch of humour and a clear understanding of professional knowledge shown to us with the utmost respect. Thank you very much - Kim you're just fabulous.

I have been renting with First National Real Estate for a number of years now. It is a great organisation to rent with, especially when you have staff like Zahra Warasi, whom I met a while ago and she does my home inspections. Zahra has a very nice personality and very easy to talk to and she will take everything on board, if there are any issues with no hesitation, and the best listener. She is a great asset of your organisation and a trustworthy person! Wishing her all the best."

It's no small feat for a real estate agency to have such an outstanding google rating... Everyone else there must also be as fantastic as Zahra, my property manager!

We would like to thank our property manager Barbara Darvell for all her efforts in helping us find a new home. My family and I are very grateful for her support alongside the continued good service delivered by the First National Narre Warren office.

It has been a pleasure working with the First National Neilson Partners real estate team to manage my property in Pakenham and to find the right tenant quickly. Melanie was extremely professional, efficient and helpful throughout the entire process. She was always prompt in responding to queries and quick to act. She has gone above and beyond my expectations and I am extremely pleased with the outcome. I highly recommend Melanie and the First National Real Estate Neilson Partners Pakenham team.

Brittany, our property manager, deserves a round of applause! From the moment we stepped foot into our new place, she made us feel like VIP tenants. Every question answered, every concern addressed with professionalism and care. Moving can be daunting but Brittany's attention to detail and warmth turned it into a breeze. Kudos to Brittany for her outstanding service!

Sachin exceeded all expectations! His market expertise, communication and negotiation skills were top-notch. Sold our property swiftly and at a fantastic price. Highly recommend his services for anyone looking for a seamless and successful real estate experience.

First timers with investment property, Mel and the whole team were awesome to deal with. Looking forward to our future working together!

I had the pleasure of meeting with Brittany Cox, an exceptional property manager. Her professionalism, kindness and unwavering dedication were truly commendable. She exhibited a profound passion for her craft and ensured that the property was meticulously maintained, meeting the highest standards. Throughout the entire process, Brittany's expertise made everything seamless and effortless. I wholeheartedly recommend her to anyone seeking a superior property management experience.

We have dealt with many real estates across the years and no-ones customer service has come close to what Matt Clark has provided. He provided a seamless property purchase, was pro-active on all fronts and his customer service was amazing! We highly recommend Matt and thank him for going above and beyond.

We recently had the pleasure of working with Sachin Arora to sell our family home. From our initial meeting to the final closing, he was incredibly knowledgeable, attentive and efficient. We were able to move interstate and leave everything in his hands. Sachin took care of staging, listing and showing the property - then delivered a great result for us, taking all the stress out of the process. I would highly recommend his services to anyone looking for a hassle free real estate experience.

The commitment Karen Neil and staff have shown has been impeccable. Issues with tenancies are promptly brought to our attention and trades actioned to resolve. Can't fault them, and believe me, over the years we have had some shocking property managers.