Latest News

15 Sep 20


When dealing with maintenance and malfunctions at your investment property, issues can often be safely rectified with a few simple trouble shooting steps. This will most likely result in having the problem fixed safely and quickly with little expense. However, should you ever be in doubt please contact your property manager for advice.

Even during the COVID-19 pandemic where trades are not allowed to enter a premesis under Stage 4 lockdown in Metropolitan Melbourne, emergency repairs are permitted. Please feel free to contact our office if you are unsure what is classified an emergency repair at your investment property and who can attend to have the issue rectified during COVID-19 Stage 4 lockdown.

At First National Real Estate Neilson Partners we urge you to always put safety first - especially regarding gas and electricity. If you do need to contact your real estate property manager about any property maintenance issues or advice, it is advisable that wherever possible, you provide all the relevant information to assist in organising the appropriate trades-person to attend your investment property and rectify the issue.

The information generally required includes:

  1. Your name
  2. Property address
  3. Date the Issue first occurred
  4. A detailed description of the problem
  5. The appliance involved
  6. Model and brand information
  7. Whether the problem is related to gas, power, water, communications
  8. Photos to assist

Please contact First National Real Estate Neilson Partners for further information on maintenance regarding your investment property or download our free Maintenance 101 guide.

Contact Us

Maintenance 101 guide

Step 1. Enter your property address

Step 2. Enter your details

Step 3. More information about your property (optional)

Thank you for your enquiry!

We'll be in touch soon to your email address provided ().