Our goals regarding maintenance are simple.... to maximise results for our tenants and landlords and encourage the early detection and correction of any maintenance issue. Our team is committed to the care of your property in terms of proactively handling any required maintenance in a professional and efficient way and to ensure a safe environment is maintained in your home; on this basis we minimise risk by only employing the services of licenced, insured contractors who provide prompt service at competitive rates assuring peace of mind.
At the commencement of a new tenancy, all of our tenants are provided with a Maintenance 101. Handbook providing them with lots of information on how to handle basic maintenance issues, this can reduce the simple calls coming to landlords and save on contractor invoices for basic issues. It has been received with excellent feedback from our tenants and landlords alike.
Please follow the below link to download a copy of the Handbook